LEGAL REFERENCE

Your Privacy Matters to Us

We've built iyabet around your trust. This privacy policy shows exactly how we collect, use and protect your personal information when you open an account, make deposits through...

Data ProtectionSecure PaymentsTransparent PracticesYour Control
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iyabet Your Privacy Matters to Us

How We Handle Your Information

When you join iyabet, we collect information needed to verify your identity, process your DANA, OVO, GoPay and QRIS transactions, and keep your account secure. We use encryption and industry-standard protocols to protect your personal data. Your information is never sold to third parties. We comply with data protection laws in supported regions and retain your data only as long as necessary

to provide our services and meet legal obligations. You can request access to or deletion of your personal information at any time through our support team.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Privacy Questions? We're Here

Team online

Email Support

Send privacy concerns or data requests to our dedicated support inbox. We respond within 48 hours and handle all requests confidentially.

Live Chat

Chat with our team directly through your account dashboard. Available during business hours to answer policy questions and assist with data access requests.

Account Settings

Manage your privacy preferences, communication settings and data sharing options directly in your account. Update or delete information whenever you need to.

PLATFORM TRUST SIGNALS

Why Your Privacy Is Safe With Us

Encryption Standard

All transactions and personal data travel through SSL encryption. Your DANA, OVO, GoPay and QRIS payment details are never stored in plain text on our servers.

Regular Audits

We conduct annual security audits and penetration testing to identify and fix vulnerabilities before they become risks to your account.

Staff Training

Our team undergoes mandatory data protection training. Access to personal information is restricted to staff who need it to serve your account.

Compliance Framework

We follow data protection standards applicable in supported regions and maintain clear audit trails for all data access and processing activities.

Third-Party Vetting

Payment processors, hosting providers and analytics partners sign strict data-handling agreements. We audit their security practices regularly.

Incident Response

If a breach occurs, we notify affected users within 72 hours and work with authorities. We maintain cyber insurance and a documented response plan.

Our Privacy Approach Across the Platform

Account Registration
We collect only essential identity details to verify your age and location. No unnecessary personal data is requested during signup.
Payment Processing
DANA, OVO, GoPay and QRIS transactions are processed through PCI-compliant gateways. We never see your full payment credentials.
Gameplay Tracking
We log your session activity to detect fraud and prevent account abuse. This data is encrypted and deleted after 90 days unless legally required.
Marketing Communications
You control all promotional emails and SMS. Opt out anytime in your account settings without losing access to your lobby or balance.
Cookies & Analytics
We use cookies to remember your preferences and improve site speed. You can disable non-essential cookies in your browser settings.
Data Sharing
We share data only with payment processors, hosting providers and legal authorities when required. No data is sold to advertisers or brokers.
Retention Policy
Account data is kept for 7 years after closure to comply with financial regulations. You can request earlier deletion where local law permits.
PLATFORM SNAPSHOT

What This Policy Covers

Account Security We explain how we protect your login credentials, two-factor authentication...
Payment Information Details on how DANA, OVO, GoPay and QRIS transactions are...
Cookies & Tracking We describe which cookies we use, why we use them...
Your Rights You have the right to access, correct or delete your...
Third-Party Links Our privacy policy covers iyabet only. External sites linked from...
Policy Updates We update this policy when our practices change. You'll receive...

Privacy Policy Questions Answered

We retain your data for seven years to comply with financial regulations in supported regions. You can request deletion sooner where local law permits. Contact our support team with your account details to start the process.

No. Payment details are processed through PCI-compliant third-party gateways. We never store your full card or wallet credentials. Only transaction references and amounts are logged for your account history.

Yes. You can disable promotional emails and SMS anytime in your account settings. Opting out does not affect your access to the lobby, your balance or any active promotions you've already claimed.

We notify affected users within 72 hours and work with local authorities. We maintain cyber insurance and a documented incident response plan. You'll receive clear guidance on protecting your account.

No. We never sell your data to advertisers, brokers or other companies. We share information only with payment processors, hosting providers and legal authorities when required by law in supported regions.

Log into your account and visit the privacy settings section, or email our support team with your request. We'll provide your data within 30 days or delete it within 60 days, where local law permits.

No. Our cookies track your activity only on iyabet to improve your experience and prevent fraud. We don't use tracking pixels or cookies to follow you on external sites. You can disable non-essential cookies in your browser.